We provide services designed to provide peace of mind and help keep your XPENG in peak condition. This includes warranties, remote support, and on-site interventions.
Roadside Assistance
In case of a breakdown, we offer 24/7 roadside assistance that covers the majority of Europe supported by customer representatives in your local language.
Remote diagnostics
We provide a remote diagnostics service as standard for all XPENG models, helping our specialists to assess the root cause and data behind a fault quickly. Depending on the issue, we can even solve the problem remotely, which saves you the hassle of getting your car to a repair shop.
XPENG App
The XPENG App allows you to schedule maintenance and other services at times and dealerships that suit you.
We are supported by a team of passionate, diverse, and talented employees with experience across the technology, finance, and automotive industry working across hubs in China, the United States, and Europe. Together, we are building our international presence as the explorer of future mobility.