New XPENG Owner's Guide: From Delivery Day to Daily Driving

Just picked up your new XPENG? Welcome to the family. This practical guide walks you through delivery-day checks, setup, driving, charging and servicing — so you can enjoy your electric SUV from day one.

Congratulations — you're now part of the XPENG family. If you're feeling both excited and a little unsure, that's completely normal. Whether this is your first electric car or you're switching brands, this new EV owner guide has you covered. This guide covers everything a new owner needs — delivery-day checks, setup, driving, charging and the service schedule.

Delivery: check before you drive away

Before you take delivery, stay in close contact with your delivery consultant — they'll keep you up to date on progress. A careful EV delivery checklist makes the difference between peace of mind and a surprise later. On the day itself, take your time with the inspection. Walk around the car and look for scratches, paint chips or damage to the wheels. Inside, check the upholstery for marks, and test every button and control. Don't forget the powered tailgate and the infotainment system. If anything isn't right, raise it on the spot rather than driving home with a small fault.

Setting up your car: app, updates, and navigation

The infotainment system is the brain of your XPENG, so set it up properly from the start. A few minutes of electric car setup saves frustration later:

• Link the XPENG app to your car. This enables remote control: cool the cabin before you get in on a hot day, or warm it up in winter. You'll step into a comfortable car every time.

• Turn on over-the-air (OTA) updates. Your car improves over time, with new features arriving through regular software updates.

• Set your navigation preferences. Choose to avoid traffic or prefer motorways — however you like to drive.

• Consider enabling the parked-car surveillance feature. It keeps an eye on your car while it's parked, using a little battery — roughly 20 to 25 km of range over 24 hours. The peace of mind is worth it.

Driving tips for your first weeks

XPENG's assisted driving is one of its biggest strengths, with features for motorway and city driving, plus memorised parking. When you first use them, practise in simple conditions — an empty car park or a quiet road — before trying busier routes. Take your time, and you'll build confidence quickly.

For everyday efficiency, choose the standard or comfort drive mode in the city. These EV driving tips are simple, but they add up over a week of commuting. When you see a red light or a downhill stretch ahead, lift off the accelerator early and let energy recovery do its work. It tops up the battery and reduces brake wear at the same time. And as always, smooth driving beats sudden acceleration and hard braking.

Charging: at home and on the road

If you have a home charger, you're set: plug in overnight and leave with a full battery every morning. Home charging is the backbone of easy EV charging in Australia. Home charging protects the battery automatically — there's no need to worry about leaving it plugged in all night.

On the road, public fast charging takes care of longer trips. Check charger locations and prices in advance, so you never arrive at a station that's out of order or overpriced. Before a long journey, plan your charging stops in the app to avoid range anxiety. The car's range prediction adjusts the remaining range estimate in real time, based on traffic and your driving style. You always know where you stand.

For day-to-day driving, keep the battery between 20 and 90 per cent charge. That's the sweet spot — it avoids deep discharge and overcharging, protecting long-term battery life.

Servicing: keep to the schedule

Every XPENG comes with a recommended service schedule, set out in your owner's manual. Electric car maintenance is lighter than a petrol car's, but it still needs to be booked. The XPENG app also lets you schedule maintenance at a dealer and time that suits you. Keep to the schedule — each service includes routine checks, plus topping up washer fluid and replacing the cabin filter.

If you regularly drive in harsh conditions — mountain roads or dusty areas, for example — service a little more often. Between services, keep an eye on things yourself: listen for brake noise and check your tyres wear evenly. If anything seems off, book it in with your XPENG service centre.

Welcome to the XPENG family

Every owner's journey is different, but the fundamentals are the same: check the car at delivery, set it up properly, drive smoothly, charge sensibly and stick to the service schedule. Do that, and your XPENG will reward you for years to come.