1. Appointment Confirmation

The submitted service appointment needs to be confirmed by the service center. The service appointment is successful once it has been confirmed.

2. Appointment Cancellation

You can cancel the service appointment at any time. If you do not arrive at the store, the appointment will be shown as canceled on the next day of the service appointment day.

3. Service Status

You can make the service appointment and track your appointment status in XPENG APP.

4. Appointment Time

The appointment time shown in the APP is the local time of the service store. If the time zone on your phone is different from the service store, please refer to the local time of the store.